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Shipping & Delivery Policy

Celebrating the pleasure of gifting with Flora International

Currently FLOWERS’N’BOUQUET delivers within Jaipur City limits only. By reading this you acknowledge that requested delivery time is non-binding on us. Estimated delivery time depends on the availability of the product and the destination to which you want the product to be delivered. Delivery may take longer due to:

  1. Bad Weather
  2. Political Disruptions
  3. Other unforeseen circumstances

In such cases, we will proactively try to reach out to you. Please check your e-mails and SMS regularly for updates. Before major occasions, we suggest that you place your order at least five days in advance. Products that are hand delivered cannot be delivered along with courier products. For perishable items like cakes and flowers, we attempt delivery of your order only once. In the event the delivery is not executed during the attempt, you shall still be charged for the order and no re-delivery will be possible. We will consider the order executed in the following mentioned cases:

  1. Wrong shipping / delivery address
  2. Recipient not available
  3. Premises locked
  4. Recipient refusing to accept the delivery

In such cases, we will proactively try to reach out to you. Please check your e-mails and SMS regularly for updates. Before major occasions, we suggest that you place your order at least five days in advance. Products that are hand delivered cannot be delivered along with courier products. For perishable items like cakes and flowers, we attempt delivery of your order only once. In the event the delivery is not executed during the attempt, you shall still be charged for the order and no re-delivery will be possible. We will consider the order executed in the following mentioned cases:

We will surely try our best as mentioned below:

  1. Call the recipient to schedule an appropriate delivery time.
  2. Leave a note on the recipient’s door asking them to contact the florist to schedule a delivery time.
  3. Leave the bouquet/arrangement in a covered, secure area of the home (porch, garage, or other entrance)
  4. Leave the bouquet/arrangement with a neighbor and place a message on the recipient’s door with this information.

Midnight Deliveries

Subject to the other terms of the Shipping Disclaimer, delivery will be made between 11.30 PM to 00.30 AM on the chosen delivery date. Note: Please choose the date of delivery a day prior to the date of occasion.(E.g. If the occasion is on 2nd January, please choose 1st January as the date of delivery. It will be delivered in between 11:30 PM of 1st January and 00:30 AM of 2nd January)

Note: Please choose the date of delivery a day prior to the date of occasion.

Fix Time Deliveries

We cannot commit the exact time for delivery. Subject to the other terms of the Shipping Disclaimer, the order will be delivered +30 or -30 minutes as per selected time.

Delivery to Hotels Policy

Flowers’n’Bouquet is experienced at making deliveries to hotels. When placing your order, please be sure to include:

  1. Hotel name
  2. Full address of the hotel
  3. Telephone number of the recipient and the hotel
  4. The name of the recipient
  5. Room number of the recipient

 

If the recipient has not checked in at the hotel on the delivery date, the order will be left at the reception and the order will be assumed as executed. If the person has checked out of the hotel by the delivery date, the order will be assumed as executed and no refund will be made in such cases

 

Delivery to Hospitals Policy

Flowers’n’Bouquet is experienced at making deliveries to hospitals. However please be aware to make the following information available:

  1. Hospital name
  2. Full address of the hospital
  3. Telephone number of the hospital
  4. The name & Mobile no of the recipient
  5. Room number or ward of the recipient

 

We will send your order in accordance with facility procedures, as most hospitals do not allow florists to personally deliver to individual rooms. Please note that many ICU patients are not permitted to receive flowers. Please check with the hospital policy before placing your order.

Delivery to Wedding Halls/Marriages Policy

For delivery of order to Wedding Ceremonies / Marriage Halls, we may not be able to assure the delivery to the bride and/or bridegroom. However, we shall ensure that the delivery is made to one of the responsible member of host.

Delivery to Hostels/PG/Cantonment/Enclosed Premises

Flowers’n’Bouquet is experienced at making deliveries to hostels/PG/Cantonment/Enclosed Premises. However, please be aware to make the following information available:

  1. Hostel name
  2. The name of the recipient
  3. Telephone number of the recipient and the hostel
  4. Full address of the hostel
  5. Room number of the recipient

The recipient needs to either come to the gate of the premises to collect the delivery or send someone on his/her behalf after coordinating with the delivery person. The order can be handed over to security/any other responsible person or the order will be left at the reception and the order will be assumed as executed.

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